1. User Consent to Terms and Conditions

Any person accessing, browsing, or otherwise using the Site, either manually or via an automated device or program, shall be considered a “User.” All Users are bound by these Terms and Conditions. Users consent to the collection, use, and disclosure of personally identifiable User information (“Information”) pursuant to the terms of these Terms and Conditions.

2. Information Collected from Users

RoofClaim.com collects the email address of Users that email a question or comment to RoofClaim.com or submit a customer review.

RoofClaim.com collects the billing and shipping addresses, including relevant e-mail, phone and credit card numbers and expiration dates of Users who purchase a product from RoofClaim.com through the Site. This includes Users who register to become RoofClaim.com members or enter any RoofClaim.com contests or other promotional features available on the Site.

3. Cookies

The Site uses a feature of Internet Web browsers called a Cookie, which is a file that a User’s Web browser places on a User’s computer’s hard drive, to assign an identification code to the computer and to collect anonymous browsing information. On this Site, cookies are used in conjunction with session variables to track a User’s shopping cart and expire as soon as an order is completed or if a shopping cart sits idle for a lengthy period without being checked out.

RoofClaim.com does not use Cookies to retrieve Information about Users from a User’s computer unless the User knowingly and willingly provided such Information.

You may set your Internet Web browser to notify you when you receive a cookie or to prevent cookies from being sent. If you prevent a cookie from being sent, you may limit the functionality RoofClaim.com can provide you when you visit the Site, especially when purchasing an item on the Site.

4. Use of Information

RoofClaim.com uses the Information collected from its Users to:

  • Respond to Users’ questions or comments;
  • Administer a User’s contest entry or entry in other promotional feature;
  • Fulfill a User’s purchase request and notify Users of their order status; and Provide Users with important functionality changes to the Site, new RoofClaim.com services and special offers we think you will find valuable.
  • Disclosure of Information to Third Parties
  • Unless we have your consent or except as required or permitted by law, RoofClaim.com will not sell, share, trade or give away any Information that it collects or receives regarding its Users.

RoofClaim.com may disclose information about our Users to others if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of RoofClaim.com or others. RoofClaim.com may disclose Information to third parties in the event that a third party acquires RoofClaim.com or its assets. (See, Sale or Acquisition section below.)

5. Linked Internet Web Sites

The Site may provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or may take you to a third party website not controlled by RoofClaim.com. These hyperlinked third party websites may collect and disclose Information different than this Site. RoofClaim.com is not responsible for the collection, use, or disclosure of information collected through these websites, and RoofClaim.com expressly disclaims any and all liability related to such collection, use, or disclosure.

6. Children

The RoofClaim.com Site is not directed toward children younger than 18 years of age, and RoofClaim.com does not knowingly collect any information from children younger than 18 years of age through the Site.

7. Security

RoofClaim.com has security measures to protect against the loss, misuse, and alteration of the Information under our control, including credit card information that is submitted to RoofClaim.com When Users place orders or access their account information, the Site uses secure server software (SSL), which encrypts all information Users’ input before it is sent to us. Thus, we have taken steps to protect the Information we collect from you from unauthorized access. Unfortunately, no system is perfect; therefore, RoofClaim.com makes no representations or warranties with regard to the sufficiency of these security measures. RoofClaim.com shall not be responsible for any actual or consequential damages that result from a lapse in compliance with these Terms and Conditions because of a security breach or technical malfunction.

8. Drone Disclaimer

By completing all applicable forms and scheduling a Drone Report through Roofclaim.com, whether on its website or other means (the “Request”), You agree, understand, and consent to a registered commercial drone (the “Drone”) operating above the roof requested for the sole purpose of collecting data for aforementioned Drone Report. You represent and acknowledge that you have the legal and actual authority to assent to such use of a Drone over the roof requested. You further agree and understand that RoofClaim.com is a service provider coordinating with trusted partner operators to pilot and operate said Drone for the sole purpose of collecting detailed measurements and pictures of the roof requested for such Drone Report.

By making this Request, You further agree to release and hold harmless RoofClaim.com, their respective subsidiaries, affiliates, shareholders, officers, directors, agents, representatives and employees (together, the “Released Parties”), from any and all liability, loss, harm, damage, injury, cost or expense whatsoever, including without limitation, property damage, personal injury or death, which may or may not occur in connection with the use of a Drone, and for any claims based on violation of law or infringement or violation of any rights of any person or entity, including, without limitation, violation of publicity rights, defamation and invasion of privacy. Released Parties are not responsible for any mechanical or other errors in use of the Drone.

You further agree and understand that the Drone Report is a voluntary service provided at additional cost to You, outside and apart from any services in connection with an estimate, physical observation, or the like of potential roof damage for the purposes of replacement, unless otherwise stipulated to by RoofClaim.com when traditional estimates for potential reparations to your roof may not be possible or preferable. Such use of a Drone Report, for purposes of providing an estimate, shall be at the determination of RoofClaim.com, in its sole discretion. Any agreement to the contrary is contingent upon the happening of events outside this transaction and does not alleviate your responsibility to compensate RoofClaim.com for services provided in connection with your request for a Drone Report.

9. Sale or Acquisition

In the event that another company acquires RoofClaim.com or all or part of its assets, we reserve the right to include Information among the assets transferred to the acquiring company.

10. Applicable Law/International Issues

Information that is submitted to this Site will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law. If you are a non-U.S. User, you acknowledge and agree that we may collect and use your Information, as discussed above, outside your resident jurisdiction. In addition, such Information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for Information that is available in other countries. By providing us with your Information, you acknowledge that you have read these Terms and Conditions, understand them, agree to them and consent to the transfer of such Information outside your resident jurisdiction. If you do not consent to these Terms and Conditions, please do not use this Site, but if you have already provided us with Information, please contact us and let us know how you would like us to handle such information.

11. Amendments to Terms and Conditions

RoofClaim.com reserves the right to amend these Terms and Conditions periodically.